Privacy Policy

At Simmla Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services.

1. Information We Collect

We collect various types of information, including:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you place an order.
  • Device Information: IP address, browser type, operating system, and browsing behavior on our website.
  • Transaction Information: Details of purchases, order history, and payment methods.
  • Communication Data: Emails, messages, and customer support inquiries.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, payments, and deliveries.
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and user experience.
  • Send promotional emails, offers, and updates (you can opt out anytime).
  • Detect and prevent fraudulent activities or security breaches.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share it with:

  • Service Providers: Third-party companies that assist with payment processing, shipping, and marketing.
  • Legal Authorities: When required by law, to comply with legal processes or protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These help us analyze website traffic, personalize content, and improve marketing efforts. You can manage cookie preferences in your browser settings.

5. Data Security

We implement strict security measures to protect your personal information. However, no online platform is completely secure, and we advise users to take precautions, such as using strong passwords and avoiding sharing sensitive data over unsecured networks.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Request a copy of the data we store about you.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any data.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.